This Privacy Policy (hereinafter referred to as the Policy) applies to the entire system under the “MEMORIES GROUP” brand — the official website, mobile application, Telegram-bot and call-center (hereinafter referred to as the System) and determines the procedure for processing and protecting data received from the user.
Using the System implies the user’s unconditional consent to this Policy and its terms. If the user does not agree with the Policy, he should not use the System.
The System is intended for customers of the “MEMORIES GROUP” cafe chain to order food.
Within the framework of the System, the user (client):
views the menu and information about available dishes;
selects a dish and places an order;
tracks the status of the order and delivery;
contacts the support center or courier;
stores the history of orders;
receives notifications about the order.
The user voluntarily provides the following:
F.I.Sh.;
phone number;
delivery address;
e-mail;
date of birth;
other information as necessary.
If allowed — location is determined via GPS or network (for displaying nearby branches and delivery).
Operating system version, phone model, etc. — to improve system stability and detect errors.
To ensure user security, protect against regional restrictions and fraud.
Used for user convenience, quick reordering, analysis of preferences and discounts.
The Company processes only the data necessary for the provision of services and the operation of the system.
The Company takes the necessary technical and organizational measures to protect the data from dissemination and unauthorized access.
The data is stored until the user profile is deleted or at the user's personal request, based on his consent.
The user may delete his data by deleting his profile. In this case, the Company will destroy the data or remove personal identifiers.