Privacy policy
This Privacy Policy (hereinafter referred to as the Policy) applies to the entire system under the “MEMORIES GROUP” brand — the official website, mobile application, Telegram-bot and call-center (hereinafter referred to as the System) and determines the procedure for processing and protecting data received from the user.
Using the System implies the user’s unconditional consent to this Policy and its terms. If the user does not agree with the Policy, he should not use the System.
The System is intended for customers of the “MEMORIES GROUP” cafe chain to order food.
Within the framework of the System, the user (client):
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views the menu and information about available dishes;
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selects a dish and places an order;
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tracks the status of the order and delivery;
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contacts the support center or courier;
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stores the history of orders;
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receives notifications about the order.
1. Content of collected data
1.1. Account information during registration or authorization
The user voluntarily provides the following:
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F.I.Sh.;
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phone number;
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delivery address;
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e-mail;
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date of birth;
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other information as necessary.
1.2. Geolocation data
If allowed — location is determined via GPS or network (for displaying nearby branches and delivery).
1.3. Technical data of the device
Operating system version, phone model, etc. — to improve system stability and detect errors.
1.4. IP address
To ensure user security, protect against regional restrictions and fraud.
1.5. Order history
Used for user convenience, quick reordering, analysis of preferences and discounts.
2. Data processing, storage and deletion
2.1. Processing
The Company processes only the data necessary for the provision of services and the operation of the system.
2.2. Protection
The Company takes the necessary technical and organizational measures to protect the data from dissemination and unauthorized access.
2.3. Storage
The data is stored until the user profile is deleted or at the user's personal request, based on his consent.
2.4. Deletion
The user may delete his data by deleting his profile. In this case, the Company will destroy the data or remove personal identifiers.